Forums » Help » Log-in error

Asking for a friend, their issue is as follows:

"Every time I try to log in I get this: 'This site can't be reached The webpage at https://www.rprepository.com/login-handler.php might be temporarily down or it may have moved permanently to a new web address. ERR_SPDY_INADEQUATE_TRANSPORT_SECURITY' "

This issue has apparently been going on for a long time, regardless of which browser she uses. Any ideas?

Edit: Forget it

Sorry your friend is experiencing this issue. We've recently moved to HTTP/2, which offers significant improvement in efficiency, speed and security over the old HTTP/1.1. Almost all browsers support it these days; however, you may be running a version that's behind the times and need to run a browser update, which would cause you to see this error.

We know that running these browser updates is an inconvenience for some, but have decided not to revert to 1.1 despite that because it would mean a less secure, slower RPR for everyone.

TL;DR version: Running a browser update or switching to a new (modern) browser should solve this issue.