Forums » Help » Unable to Edit Profiles

Hi

This is the first time ever to post something on this Forum. But recently since the update to the site, I have been met with a bump in the road. I have looked through the many other posts on this very forum; but to my dismay, I have found no such luck that others have met the very same issue...

Whenever I try to create, write, add, or otherwise edit any of my character profiles, none of my progress seems to be saved! Could someone be so kind as to tell how to remedy this problem of mine? I will be forever grateful if this is resolved as soon as possible!

Thank you so very much!

Hi Bookworm,

This is a rare issue, but you're not the only one for whom the save button seems to do nothing. I'm still trying to track down what the commonality is between the handful of people this happens to.

Can you please submit a bug report about this, and include..

• Does it happen on just one character or all your characters?
• What device and browser are you using?
• Do you use any browser plugins?
• Do you see any errors? Do you see the loading spinner forever? Or does it just refresh the page back to the way it was?

I should have known that I would not be the only one! I did just that and submitted a bug report! Thank you!

Thanks much!